Terms & Conditions
By registering, accessing, or using the SlotsPlus.eu Casino website (“the Casino,” “we,” “us,” or “our”), you (“the User,” “the Player”) confirm that you have fully read, understood, and accepted these Terms & Conditions (“T&C”). By accepting and playing any of our promotional offers, you also confirm that the relevant promotional terms have been read, understood, and agreed to. If you do not agree with these terms, you must discontinue use of the Casino immediately.
1. Acceptance of Terms
By creating an account or using any part of the Casino, you acknowledge that these Terms & Conditions constitute a binding agreement between you and the Casino. Continued use of the services implies ongoing acceptance of any current version of these Terms & Conditions.
2. Legal Eligibility & Jurisdiction
- 2.1 Age Requirement: You must be at least 18 years old, or of legal gambling age in your jurisdiction of residence if higher, to register or play. By creating an account, you confirm that you meet the minimum legal age applicable to online gambling in your location.
- 2.2 Restricted Jurisdictions: Use of the Casino is prohibited in any jurisdiction where online gambling is illegal. In addition, residents of Michigan and Rhode Island (USA) are not permitted to participate. Any attempt to access or use the Casino from a restricted location, or to circumvent these geographic limitations by technical, personal, or third-party means, may result in immediate account closure and may lead to further legal action.
- 2.3 Player Responsibility: You are solely responsible for ensuring that your use of the Casino complies with the laws applicable to your place of residence. The Casino makes no representations regarding the legality of online gambling in your jurisdiction.
3. Software License
All website content, software, graphics, trademarks, and other proprietary materials are the property of the Casino or its licensors. You are granted a limited, non-transferable license to use this software solely for personal entertainment.
- Unauthorized use, modification, distribution, or exploitation of the software is strictly prohibited.
- Any such unauthorized use may result in account termination and/or legal action.
4. Player Declarations
By using the Casino, you confirm that all registration information is accurate and truthful, and that:
- You are of legal age to participate in online gambling in your jurisdiction.
- You are playing for your own personal entertainment and not on behalf of any third party or for commercial purposes.
- You are not violating any applicable laws by participating in the Casino.
- You understand the risks and procedures associated with online gambling.
- Your funds are your own and are not sourced from illegal activity.
- You accept that game outcomes are determined by the Casino’s systems and random number generators.
5. Account Registration & Verification
- 5.1 Single Account Policy: Each Player is permitted to maintain only one active account. Winnings will only be paid to Players who maintain a single account under their own name. Players found to have more than one active account may have their winnings voided unless the Casino grants explicit authorization.
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5.2 Verification Requirements: All withdrawals are subject to audit and may require documentation, including (but not limited to) government-issued identification, proof of residence, proof of payment method ownership, and evidence of source of funds if deemed necessary.
Failure to provide requested documentation may result in account suspension and voided winnings. - 5.3 Account Security: Players are responsible for keeping their account credentials secure. The Casino is not liable for losses resulting from compromised accounts.
6. Transactions
- Deposits and Wagering Requirements: Deposits must be wagered at least once before a withdrawal can be processed. This requirement applies to all deposit transactions.
- Withdrawals: Withdrawals will generally be processed using the same method used for deposit where possible. All withdrawal requests may be subject to audit, and the Casino reserves full discretion in determining valid transactions.
- Refund Policy: Refunds may not exceed the total value of deposits made and may only be issued after deduction of outstanding obligations. Chargebacks or payment reversals may result in voided winnings and account closure.
7. Bonuses & Promotions
- The Casino reserves the right to withhold, revoke, or cancel any bonus or promotion if the Player engages in bonus abuse, exploits system vulnerabilities, engages in low-risk or no-risk betting strategies, or otherwise acts in a manner inconsistent with fair play.
- Acceptance and use of any promotional offer implies that you have read, understood, and agreed to the specific promotional terms associated with that offer.
8. Fair Play & Prohibited Conduct
Players are strictly prohibited from engaging in any of the following activities:
- Creating multiple accounts to gain unfair advantage.
- Allowing third-party access to, or control over, an account.
- Using bots, automation tools, or any unauthorized software.
- Participating in syndicate or group betting schemes.
- Providing fraudulent, altered, or misleading documents.
- Attempting chargebacks or payment reversals without cause.
- Cheating, colluding, or exploiting system vulnerabilities.
Violation of this section may result in account closure, voiding of winnings, confiscation of funds, and possible legal action.
9. Game Rules, RNG & Disconnections
- 9.1 Finality of Game Outcomes: All outcomes are determined by the Casino’s random number generators (RNG) and such outcomes are final and binding.
- 9.2 Disconnections: In the event of disconnection, the prior game result will be displayed upon reconnection. If the server did not record the wager, the Player’s balance will remain unaffected.
- 9.3 Server Authority: The Casino’s server records constitute the final authority in resolving discrepancies.
10. Privacy & Data Protection
- All personal information you provide is treated as confidential and is managed in accordance with applicable data protection laws.
- The Casino will not disclose your wagering history or personal information except where required by law, regulatory authorities, or as necessary to enforce these Terms & Conditions.
11. Inactive & Closed Accounts
- 11.1 Inactive Accounts: If an account shows no login or wagering activity for a continuous period of six (6) months, it will be considered inactive. Once deemed inactive, all remaining balances may be removed in accordance with these Terms & Conditions and applicable regulations.
- 11.2
Account Termination: An account may be terminated either by the Player or by the Casino:
- Termination by the Player: You may request closure of your account at any time, provided no outstanding debts, unresolved transactions, or ongoing investigations are pending.
- Termination by the Casino: The Casino may suspend or close any account at its discretion, including but not limited to cases involving fraud, misuse of software, violation of these T&C, provision of false or unsubstantiated information, or engagement in unlawful activity.
- Upon termination, any remaining balance will be handled in accordance with these Terms & Conditions and subject to any applicable investigations or audits.
12. Intellectual Property
All software, graphics, trademarks, and related intellectual property are owned by the Casino or its licensors. You acquire no rights beyond a limited license for personal, non-commercial use of the services.
13. Telecommunications Responsibility
- You are solely responsible for your internet connection and the performance of your Internet Service Provider (ISP).
- Your ISP is not affiliated with the Casino and assumes no responsibility for any disputes or losses arising from connectivity issues.
14. Disputes & Resolution
- 14.1 Submission Timeframe: Any dispute or claim must be submitted to the Casino in writing within one (1) hour of the event or transaction giving rise to the dispute.
- 14.2 Final Determination: The Casino will review its server records and perform an internal investigation. The findings of this investigation shall be final and binding on the Player.
15. Limitation of Liability & Indemnification
- 15.1
Limitation of Liability: The Casino shall not be liable for any losses, damages, or claims arising directly or indirectly from:
- Disconnection between the Player and the Casino’s servers;
- Software or hardware failures;
- Third-party system interruptions, including payment processors or internet service providers;
- Delays, transmission errors, or data corruption;
- Any indirect, incidental, consequential, or punitive damages;
- Acts or omissions by the Player, including misuse of the Casino software or account.
- 15.2 No Warranties: The Casino’s software and services are provided “as is” without warranties of any kind, express or implied, including but not limited to warranties of uninterrupted operation, merchantability, or fitness for a particular purpose.
- 15.3 Player Technical Responsibility: Players are solely responsible for the reliability and performance of their own devices, internet connection, and telecommunications providers. The Casino assumes no responsibility for losses resulting from the Player’s technical environment.
- 15.4
Indemnification: By registering an account or using the Casino, the Player agrees to indemnify, defend, and hold harmless the Casino, its employees, affiliates, directors, suppliers, and partners from any liability arising from:
- Use or reuse of the Casino software or website;
- Participation in games;
- Acceptance of any prizes or bonuses;
- Entry, use, or reuse of the Casino servers;
- Violation of these Terms & Conditions;
- Submission of inaccurate, fraudulent, or misleading information.
16. Amendments
The Casino may modify these Terms & Conditions at any time. Players are responsible for reviewing the T&C regularly. Continued use of the Casino constitutes acceptance of any revised terms.
17. Entire Agreement
These Terms & Conditions constitute the complete and exclusive agreement between you and the Casino regarding the use of its services. No other statements or agreements, whether written or oral, shall supersede these T&C.